Adeje, Costa Adeje and Arona
When asking for assistance in Costa Adeje, Los Cristianos or another locality, include the municipality and the complex name if relevant. This helps distinguish a business address from the actual location of the machine. You do not need to take the equipment anywhere before contacting us: we will discuss how to organise the service.
Granadilla, San Miguel and Vilaflor
Our southern coverage also includes these municipalities. For a property outside a town centre, add a map location and explain how to access the house or premises. An appointment is agreed after reviewing the address, equipment and availability.
At home or in a property you manage
We handle enquiries about washing machines, fridges, dishwashers, ovens, hobs, dryers, coffee machines and air conditioning. If you manage a property, tell us who will open it and who can discuss or approve the work. Mention built-in installations and whether the fault happens continuously or only during a particular programme.
- For a washing machine, describe whether it fills, turns and drains.
- For a fridge, explain whether the fridge compartment, freezer or both are affected.
- For equipment with a display, include any visible error code.
Restaurant, bar and hotel equipment
Please say from the start if the machine is commercial. We take enquiries about professional dishwashers, cold rooms, refrigerated cabinets, freezers, ovens and commercial coffee machines. Tell us which functions are affected, when the equipment is accessible and who is responsible on site. Inspection determines the work required; the initial message helps organise that inspection.
Prepare the information before a visit
Send the brand, model and a readable photograph of the equipment label, together with a description of the fault. A wider photograph helps show how the machine is installed. Do not remove protective covers to take pictures. These details help us identify the equipment, clarify your enquiry and agree access arrangements with you.
Frequently asked questions
Can someone else open the property?
Yes. Give us the details of the person providing access. Agree who should receive the findings and how any proposed work will be approved before it begins.
Do you repair domestic appliances in apartments?
Yes. Tell us the appliance type and location, including when a property manager is handling the enquiry. If it is professional equipment, make that clear so we can prepare correctly.
When can a technician attend?
We confirm availability after receiving the location and equipment details. Send the access times that work for you so we can agree an appointment together.