Describe what happens during the cycle
Does the machine fail to fill, leave water at the end or stop halfway through? Are dishes coming out dirty, is rinsing inconsistent, or does the display show a temperature warning? Similar symptoms can have different causes. They help guide the inspection, but do not identify a faulty part on their own.
Let us know whether every programme is affected, when the problem began and whether the water supply, detergent or installation has recently changed.
- Filling, draining or water circulation problems.
- Heating faults, poor rinsing or interrupted cycles.
- Visible leaks, unusual sounds or error messages.
Diagnosis for equipment used throughout the working day
We work with professional washing equipment in bars, cafés, restaurants and hotels. Send the brand, model and a photograph of the whole machine. This helps identify whether you have a glasswasher, an undercounter dishwasher or a larger commercial unit.
The inspection establishes the cause and scope of the fault. We then explain the proposed work, any parts needed and the repair arrangements, so you can decide before authorising the repair.
What to send on WhatsApp
You do not need to take anything apart. Photograph only information that is safely accessible from outside the machine.
- Brand, model and a photograph of the visible identification plate.
- Error code and a short video, if recording it will not recreate a dangerous fault.
- Business address, municipality and contact person.
- Access hours and when the washing area can be taken out of service.
Prepare access to the washing area
Clear space around the machine and tell us if it is built into a counter or difficult to reach. Do not remove panels or adjust electrical connections, dosing equipment or pipework. Stop using the machine if there is a significant leak, a burning smell or repeated electrical trips, and mention this when requesting assistance.
We cover northern and southern Tenerife. The visit and any follow-up work are arranged according to location, diagnosis and parts availability.
Frequently asked questions
Can you inspect a bar glasswasher?
Yes. Send the brand, model and symptoms so we can identify the equipment and organise an inspection.
Can the repair be carried out at the restaurant?
Whenever the fault and working conditions allow. If another arrangement is needed, it will be explained before it is agreed.
Will a replacement part be brought automatically?
The symptoms alone cannot confirm which part is required. Diagnosis comes before agreeing the necessary repair.